Lisa represents automobile dealers on regulatory, employment and transactional matters. Lisa drafts commission pay plans, employee handbooks, job descriptions, warranty documents, privacy notices and various custom forms relating to vehicle sales or service. She reviews dealership advertisements, dealership websites, as well as dealership agreements with vendors and lenders. Her background also includes handling dealer licensing applications, conducting wage/hour audits and deal jacket audits, assessing and providing guidance regarding lawsuit exposure and negotiating settlements of customer complaints and accusations by the DMV and the California Air Resources Board.
In addition to working at Arent Fox, for more than eight years, Lisa has been a consultant with Auto Advisory Services, where she answers the dealer compliance hotline. Lisa has developed and implemented Auto Advisory Services’ Customized Compliance Program, a loss prevention program designed to promote legal compliance among dealership employees. While heading the program, Lisa creates custom codes of ethics forms for salespeople, sales managers, finance managers, and employees of the business office. Lisa also conducts compliance seminars and numerous legal workshops for dealership managers.